These people are really first class. I had a need for installation of a hot water heater. I had a new heater, I needed someone to uninstall the old one and install the new one. So, this was not a big job money wise. I called and spoke to Debbie. I found her to be extremely knowledgeable about what I would need. She gave me options and then went through how Daniels would do it. She gave me an estimate of what each item or option would cost. She was very courteous and made me feel like my job was important to Daniels. We agreed to go ahead. She scheduled a time and day that was good for me. On the day of installation, she called me to tell me Stacy would be at my house late that morning. Stacy arrived at 11:15, just as Debbie said. Stacy was extremely competent and seemed motivated to complete the job as quickly and correctly as possible. He answered my many questions in a friendly manner, but didn’t slow down his pace. As it turned out, everything went very well, and Stacy completed the job in less time than normal. I thought that Daniels might try to pad the bill a little bit. I was satisfied originally with the cost estimate I got from Debbie. I knew everything had gone well with the job. So, I tried to estimate what the final bill might be. The next day Debbie called me with the final bill. It was 2/3 rds of her original estimate. My final personal estimate of what the bill should be was about 3/4ths of her original estimate. In other words, my estimate of a reasonable charge was higher than their final bill So, in my opinion these people are capable and honest. As I customer, I couldn’t ask for more than that.
Some quotes from our customers!